Coaching Fees
Term or Semester fees are required up-front prior to the commencement of term. We accept payments via bank transfer (direct deposit) or via the Stripe payment gateway. Invoices must be paid by the due date to ensure your or your child's place in the program. A late fee of $25.00 may be applied to outstanding invoices. In case of classes which are commenced from mid-term or mid-semester, an administration fee will be applied to pro-rata invoices.

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Extreme Weather policy

The cut off temperature for all coaching programs will be 36 degrees. In the case of washouts or heatouts, make-up lessons will always be organized by the YTC coaching staff, who will confirm with you the day and time of the lesson. If students are unable to attend their scheduled make-up lesson, they can contact Shane Scrutton on 0414 373 586 to organise an alternative make-up class.

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Missed Lessons

If lessons are missed by student due to illness or holiday,  they can be made-up, where possible, by joining into another similar standard class. These make-up lessons are not guaranteed and are subject to the availability of spaces in other classes. Whilst we try to be as flexible as possible when organising make-ups, there is no guarantee places will be available. All lessons missed by students are required to be made-up within the Term or Semester (a maximum of 4 a Semester), and if not will be forfeited, except for lessons missed in the last week, where these can be carried across to the following Term/Semester.

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Class Credits/Refunds

Yarra Tennis Coaching puts a tremendous amount of time and effort into scheduling timetables and classes, and ensuring that individuals placed into classes are guaranteed places into the program. As a result, credits may be issued for missed lessons under extenuating circumstances but, whilst we will work with our clients to ensure that missed lessons are resolved, please note that there are strictly no refunds.  

 

Private lesson policy

Weekly private lessons are a Term or Semester commitment and are required up-front. In the event that an individual is not able to attend a private lesson, we strongly encourage another family member or friend to fill the booking as we are not able to schedule additional makeup lessons. If the booking is not a regular reservation, we need 48 hours notice for cancellation as all invoices are final.

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Injury/Physical Contact

The Client acknowledges that coaching and any exercise carry risks of injury and that they shall not hold Yarra Tennis Coaching responsible as a result of any injuries sustained (directly or indirectly) to themselves or any other person during or after coaching programs. The Client acknowledges that during coaching programs some physical contact may occur between the Client and members of Yarra Tennis Coaching
and consents to that contact being made.